All Products

No. The shell is the same polycarbonate used in standard hard luggage and the patented frame locks rigid the moment it is open. Every production batch goes through ten tests before it ships: structure load, drop, tumble, staircase impact, spinner wheel mileage, back wheel endurance, handle lift, trolley lift, side handle lift and zipper endurance.

It depends on the range. The Flex 360° and Mono carry-ons fold to 13 cm, and their checked sizes to 16 cm. Flex Light folds to 11 cm. The Vega Air is the slimmest at 5 cm. In every case that is roughly a third of the depth of the same bag standing open, so it slides under a bed instead of taking a whole cupboard.

• Carry-on, 40 L. 55 x 40 x 20 cm. Cabin size for most airlines out of Australia, good for two to four days.
• Medium checked, 77 L. 65 x 47.5 x 28 cm. Five to ten days.
• Large checked, 100 L. 76 x 52 x 28.5 cm. Two weeks or more, or a family trip.

Free standard shipping on orders over $100, across Australia and NZ. Express is available at checkout for a fee. Orders placed before 11am ACST go out from our Adelaide warehouse within 48 hours, and you get a tracking number by email once it is scanned. NZ takes 5 to 10 days depending on the region. If it is not right, you have 100 days on luggage and 30 days on bags and accessories to send it back unused, with tags and box, for a full refund.

The frame, shell, wheels and handle are covered against manufacturing faults. Normal wear and tear and misuse are not covered. Flex 360° and Flex Mono carry a Limited Lifetime warranty, which means the life of the product. Flex Light, Vega Air and Futo are covered for five years. Airline damage is a claim with the airline rather than a warranty fault, but talk to us either way and we will help you sort it.